(02) 5503 5311 book@claimsdoctor.com.au
Mon–Fri 09:00–21:00 Appointments available today
SIRA-Approved Telehealth Clinic

Injured at Work or in an Accident?
See a Doctor Today.

Same-day video consultations with a SIRA-experienced doctor. Your Certificate of Capacity or Certificate of Fitness issued during the call. $0 cost with a valid claim number — we bill your insurer directly.

Book a Same-Day Consultation
Or call (02) 5503 5311  |  SMS 0418 171 898

Claims Doctor

Telehealth Consultation

Status Available Now
Consultation Same-day video call
Certificate Issued during call
Patient Cost $0 with valid claim
Covers WorkCover & CTP
SIRA-compliant certificates
Appointments available today
$0 cost with a valid claim
Certificate issued during consultation

How It Works

Three Steps to Your Certificate

Book online. See a doctor via video. Receive your certificate — all in the same day.

1

Book

Book your consultation online or by phone. Same-day appointments available. Have your claim number, insurer name, and injury details ready.

2

See Your Doctor

Connect via secure video call. Your doctor will assess your injury, discuss your work capacity, and develop a return-to-work plan. 15–30 minutes.

3

Get Your Certificate

Your Certificate of Capacity or Certificate of Fitness is completed during the call and sent digitally to you, your employer, and your insurer.

Our Services

Medical Certificates for WorkCover and CTP Claims

Same-day telehealth assessments with a SIRA-experienced doctor. Your certificate issued during the consultation.

WorkCover

Certificate of Capacity

Injured at work? We provide same-day telehealth consultations for injured workers in NSW. Your doctor completes the SIRA Certificate of Capacity during the video consultation.

  • Clinical assessment via video consultation
  • Certificate of Capacity completed and signed during the call
  • Digital delivery to you, your employer, and your insurer
  • Return-to-work capacity assessment and recommendations
  • Specialist and allied health referrals as needed
$0 Out-of-pocket cost with a valid WorkCover claim number. We bill your insurer directly at SIRA-gazetted rates.
Book a WorkCover Consultation
CTP / Motor Vehicle Accident

Certificate of Fitness

Been in a motor vehicle accident? You need a Certificate of Fitness for your CTP claim. Claims Doctor provides same-day telehealth assessments with a SIRA-experienced doctor.

  • Clinical assessment via video consultation
  • Certificate of Fitness completed and signed during the call
  • Digital delivery to you and your CTP insurer
  • Injury documentation and treatment recommendations
  • Referrals for ongoing treatment as needed
$0 Out-of-pocket cost with a valid CTP claim number. We bill your CTP insurer directly at AMA rates.
Book a CTP Consultation

Why Claims Doctor

Built for Claims Patients

Not a GP clinic that also does WorkCover. The only telehealth clinic built from the ground up for same-day claims certificates.

Same-Day, Every Time

Other providers promise 24–48 hours. We provide same-day video consultations with appointments available right now. Your certificate is issued during the call, not days later. No waiting rooms. No callbacks.

SIRA-Compliant Documentation

Our doctors understand the SIRA system. Your certificate will be accurate, compliant, and accepted by your insurer first time. No rejections. No delays to your income support.

$0 Out-of-Pocket

With a valid WorkCover or CTP claim number, there is no cost to you. We bill your insurer directly. No gap payments. No surprise invoices.

Telehealth-First, by Design

We didn't bolt telehealth onto a physical clinic. Our booking system, clinical workflow, and certificate delivery are built entirely around getting you seen fast from home.

We Coordinate Your Care

Your doctor can arrange specialist referrals, allied health treatment, pathology, and imaging — all as part of your claim. One point of contact for your medical care.

Dr Robert Laidlaw — Medical Director, Claims Doctor

Your Doctor

Dr Robert Laidlaw

Medical Director • MBBS (James Cook University)

Dr Laidlaw is the founding Medical Director of Claims Doctor. His career spans emergency medicine, neurosurgery, and sports medicine — including roles as Club Doctor for the North Sydney Bears and St George Illawarra Dragons.

He has served on the National Expert Reference Panel for the Australian Department of Health and as an expert advisor to the World Health Organization.

At Claims Doctor, Dr Laidlaw combines frontline clinical experience with deep expertise in clinical governance, medico-legal documentation, and injury assessment to deliver certificates that are accurate, thorough, and accepted by insurers without question.

Emergency Medicine Neurosurgery Sports Medicine Clinical Governance WHO Expert Advisor Dept. of Health Panel
Book a Consultation with Dr Laidlaw

FAQ

Common Questions

Yes. SIRA has formally endorsed telehealth as a valid mode of consultation delivery for both WorkCover and CTP in NSW. Video consultation is the mandated standard. Claims Doctor conducts all consultations via secure, SIRA-compliant video call.
$0 out-of-pocket with a valid WorkCover or CTP claim number. We bill your insurer directly at SIRA-gazetted rates (WorkCover) or AMA rates (CTP). You are not required to pay anything upfront.
Same day. We offer appointments Monday to Friday, 09:00–21:00, with weekend availability by arrangement. Most patients are seen within hours of booking.
For WorkCover: your claim number, insurer name, employer name, and a description of your injury. For CTP: your claim number or police event number, CTP insurer name, and details of the motor vehicle accident. You'll also need a device with a camera and microphone for the video consultation.
Your doctor conducts a clinical assessment via video, discusses your injury and symptoms, assesses your capacity for work, and completes your Certificate of Capacity (WorkCover) or Certificate of Fitness (CTP) during the call. The certificate is sent to you digitally immediately.
Yes. Under the NSW workers compensation system, you have the right to choose your own treating doctor. You can nominate a Claims Doctor practitioner as your Nominated Treating Doctor for ongoing certificate reviews and injury management.

Get Your Certificate Today

Book a same-day video consultation. Certificate issued during the call. $0 cost with a valid claim number.

Book a Same-Day Consultation Call (02) 5503 5311
SMS 0418 171 898 WhatsApp book@claimsdoctor.com.au