Certificate of Capacity
For workplace injuries in NSW. Clinical assessment and SIRA-compliant certification completed during your consultation.
Dr Robert Laidlaw · MBBS · AHPRA MED0001678014
Injured at work or in an accident? See a doctor today.
Same-day video consultations with a SIRA-experienced doctor. Your Certificate of Capacity or Certificate of Fitness is issued during the call. $0 cost with a valid claim number — we bill your insurer directly.
No claim number yet? No problem — we can see you before your claim is lodged.
SMS 0418 171 898 if you can't talk on the phone.
Patients ask
What people most often want to know before they book a same-day consult.
Is the certificate accepted by my insurer?
Yes. SIRA Certificates of Capacity issued during the consult are accepted by all NSW WorkCover and CTP insurers.
What does it cost me?
$0 if you have a valid claim number — we bill the insurer directly.
How long is the consult?
Usually 15–25 minutes via Telehealth video. Same-day appointments available 7 days a week.
What if my treating GP disagrees?
That’s fine — Claims Doctor provides an independent medico-legal opinion alongside your treating relationship; we don’t replace your GP.
Three steps to your certificate
Book online. See a doctor via video. Receive your certificate — all in the same day.
Step 01
Book
Book your consultation online or by phone. Same-day appointments available. Have your claim number, insurer name, and injury details ready.
Step 02
See your doctor
Connect via secure video call. Your doctor will assess your injury, discuss your work capacity, and develop a return-to-work plan. 15–30 minutes.
Step 03
Get your certificate
Your Certificate of Capacity or Certificate of Fitness is completed during the call and sent digitally to you, your employer, and your insurer.
Medical Certificates for WorkCover and CTP
Same-day telehealth assessments with a SIRA-experienced doctor. Your certificate is issued during the consultation.
Certificate of Fitness
For motor accident injuries under CTP. Documentation prepared on the day for timely insurer processing.
Built for Claims Patients
Not a GP clinic that also does claims. Everything is designed for same-day certificate outcomes and insurer-ready documentation.
Same-Day, Every Time
Appointments now, certificate issued during the call.
SIRA-Compliant Documentation
Insurer-ready certificates that reduce delays.
$0 Out-of-Pocket
With a valid claim number, we bill your insurer directly.
Telehealth-First
Built for claims workflows from booking to delivery.
Conditions Covered
We assess common workplace and motor accident injuries and provide structured capacity guidance for your claim.
Back Injuries at Work
Hurt your back at work in NSW? Same-day WorkCover Certificate of Capacity via telehealth. $0 out-of-pocket. SIRA-experienced doctors. Book today.
Concussion & Head Injuries at Work
Concussion or head injury at work in NSW? Same-day WorkCover Certificate of Capacity via telehealth. SIRA-experienced doctors. $0 out-of-pocket.
Fractures from Motor Vehicle Accidents
Broken bone from a motor vehicle accident in NSW? Same-day CTP medical certificate via telehealth. No gap. SIRA-experienced doctors. Book today.
Herniated Disc & Spinal Injuries at Work
Herniated disc or spinal injury from work in NSW? Same-day WorkCover medical certificate via telehealth. No gap. Book your consultation today.
Knee Injuries at Work
Knee injury from work in NSW? Same-day WorkCover medical certificate via telehealth with SIRA-experienced doctors. $0 out-of-pocket. Book online now.
PTSD from Workplace Incidents
PTSD after a workplace incident in NSW? Same-day WorkCover medical certificate via confidential telehealth. $0 out-of-pocket. Book with Claims Doctor.
Repetitive Strain Injury (RSI)
Repetitive strain injury from work in NSW? Same-day WorkCover Certificate of Capacity via telehealth. $0 out-of-pocket, 7-day access. Book today.
Shoulder Injuries at Work
Workplace shoulder injury in NSW? Get a same-day WorkCover Certificate of Capacity via telehealth. No gap, no waiting rooms. Book with Claims Doctor.
Whiplash from Motor Vehicle Accident
Whiplash after a car accident in NSW? Same-day CTP medical certificate via telehealth with SIRA-experienced doctors. $0 out-of-pocket. Book online.
Dr Robert Laidlaw
Medical Director · MBBS · AHPRA MED0001678014 · Provider 433219VH
Dr Laidlaw combines emergency medicine, neurosurgery, and sports medicine experience with strong medico-legal documentation standards. His focus is clear, insurer-ready certificates that support safe return-to-work planning.
Emergency MedicineNeurosurgerySports MedicineClinical Governance
Common Questions
Is telehealth accepted for WorkCover and CTP certificates in NSW?
Yes, when clinically appropriate. In NSW, workers compensation and CTP (motor accidents) arrangements are regulated by the State Insurance Regulatory Authority (SIRA). Telehealth consultations can be used for medical assessments and certificates where that is suitable for the patient and consistent with applicable guidance.
How much does a consultation cost?
With a valid claim number, there is typically no out-of-pocket cost for the consultation because Claims Doctor bills the relevant insurer through Tyro Health. If you do not yet have a claim number, ask reception when you book what applies in your situation.
Do I need a claim number before I book?
No. A claim number is helpful for billing and paperwork, but you can still book if your claim is being lodged or assessed. Bring any reference numbers, employer or insurer details you have so we can document the consultation accurately.
How quickly can I get a Certificate of Capacity or Certificate of Fitness?
Same-day appointments are often available. The certificate is completed as part of the consultation, and a digital copy is usually sent shortly afterwards. Exact timing can vary with clinical complexity and the information available at the appointment.
Who is eligible — is the service only for people in NSW?
Claims Doctor currently focuses on NSW workers compensation (WorkCover) certificates and NSW CTP-related medical certification, because these schemes are administered under NSW rules. If you are unsure whether your matter is NSW-based, contact reception before booking.
What do SIRA and icare mean for my claim?
SIRA is the State Insurance Regulatory Authority, which regulates NSW workers compensation and motor injury insurance. icare delivers some workers compensation services for many NSW employers, but not every claim is managed the same way. Your employer, insurer, or legal representative can confirm who administers your claim.
What are Dr Robert Laidlaw’s qualifications?
Consultations are provided by Dr Robert Laidlaw, MBBS. He is an AHPRA-registered medical practitioner (MED0001678014). This website does not claim specialist registration unless separately stated on the AHPRA register.
How long is a certificate valid, and can I book a follow-up?
Validity periods depend on your clinical situation and what the insurer or employer requires for the claim. Many patients need periodic reviews. You can book a follow-up consultation if your symptoms change or your certificate is due for renewal.
Get Your Certificate Today
Book a same-day telehealth consultation. Certificate issued during the call.