Injured at work? Get your Certificate of Capacity issued during a same-day video consultation with a SIRA-experienced doctor. $0 out-of-pocket with a valid claim number.
We bill your insurer directly — no upfront payment, no Medicare rebate to chase.
A Certificate of Capacity is the medical document required for all WorkCover claims in NSW. It certifies your current work capacity, outlines treatment recommendations, and specifies any workplace restrictions or modifications needed for your recovery.
Under the NSW workers compensation system, you need a Certificate of Capacity to make a claim, to continue receiving weekly benefits, and each time your condition or work capacity changes. Your employer and insurer require this document to process your claim and manage your return-to-work plan.
Claims Doctor provides same-day Certificates of Capacity via telehealth. Our doctors are experienced with the SIRA system and understand what insurers need — so your certificate is accurate, complete, and accepted the first time.
Three steps to your Certificate of Capacity — all completed the same day.
Book your consultation online or call us. Same-day appointments available 7 days a week. Have your claim number ready if you have one — if not, we can still see you.
Connect with your doctor via secure video call. They will assess your injury, discuss your treatment plan, and determine your current work capacity and any restrictions.
Your SIRA-compliant Certificate of Capacity is completed during the consultation and sent directly to you, your employer, and your insurer. No delays, no follow-up visits needed.
No surprises. No hidden fees. Same-day certificates for every workers’ compensation or motor accident patient.
Bulk-billed direct to your insurer. Certificate of Capacity issued during the video consultation and emailed immediately after.
Upfront consultation fee. Fully refundable once your insurer accepts the claim and assigns a claim number.
Every certificate renewal, return-to-work review and progress update is bulk-billed to your accepted insurer claim.
No surprises. No hidden fees. Same-day certificates for every workers’ compensation or motor accident patient.
Bulk-billed direct to your insurer. Certificate of Capacity issued during the video consultation and emailed immediately after.
Upfront consultation fee. Fully refundable once your insurer accepts the claim and assigns a claim number.
Every certificate renewal, return-to-work review and progress update is bulk-billed to your accepted insurer claim.
Your WorkCover claim number, insurer name, employer name, and a description of your injury. That’s it — we handle the rest. Your consultation and certificate are $0 out-of-pocket.
No problem. We can see you before your claim is lodged and provide the initial Certificate of Capacity you need to start the process. The consultation fee is $85 — which your insurer reimburses once your claim is accepted.
The only telehealth clinic built from the ground up for WorkCover and CTP patients.
Other providers promise 24–48 hours. We issue your Certificate of Capacity during the consultation — not days later.
Our doctors understand the SIRA system inside and out. Your certificate will be accurate, complete, and accepted by your insurer the first time.
With a valid WorkCover claim number, there is no cost to you. We bill your insurer directly — no Medicare, no gap, no out-of-pocket.
No travel, no waiting rooms, no time off work. SIRA has formally endorsed telehealth for WorkCover consultations. Connect from anywhere in NSW.
Yes. SIRA has formally endorsed telehealth as a valid mode of consultation delivery for WorkCover certificates. Your Certificate of Capacity issued via telehealth is fully compliant and accepted by all NSW WorkCover insurers.
$0 out-of-pocket with a valid WorkCover claim number. We bill your insurer directly at SIRA-gazetted rates. If you don’t have a claim number yet, the initial consultation is $85, which your insurer reimburses once your claim is accepted.
Yes. Under the NSW workers compensation system, you have the right to choose your own treating doctor. You can nominate Claims Doctor as your Nominated Treating Doctor (NTD) at any time — even if you have been seeing another doctor for your claim.
Your insurer typically requires a new certificate every 28 days while you are receiving weekly benefits. If your work capacity or condition changes, you may need an updated certificate sooner. Claims Doctor makes follow-up consultations easy — same-day appointments, same $0 cost.
They must. SIRA has endorsed telehealth for WorkCover consultations, and insurers are required to accept certificates issued via telehealth. If you experience any pushback, contact us and we’ll help resolve it.
Book a same-day video consultation. Certificate issued during the call. $0 cost with a valid WorkCover claim number.
