Reduce Lost Time. Same-Day Injury Assessments.
When your worker is injured, every day without a medical assessment is a day of uncertainty. Claims Doctor provides same-day video consultations and issues SIRA-compliant Certificates of Capacity immediately.
The Problem for Employers
A worker is injured on Monday. They see their GP on Wednesday — if they can get an appointment. The GP is unfamiliar with SIRA documentation and issues an incomplete Certificate of Capacity. The insurer sends it back for corrections. The corrected certificate arrives the following week. That is two weeks of uncertainty: no clear return-to-work plan, no documented work restrictions, no compliant paperwork.
This is the reality for most employers managing workplace injuries in NSW. Claims Doctor eliminates this bottleneck.
Same-Day Assessment
Your injured worker sees a doctor today, not next week. Appointments available 09:00–21:00, Monday to Friday.
Compliant Certificates
SIRA-compliant Certificate of Capacity issued during the call. Accurate, complete, accepted by insurers first time.
Fast RTW Plans
Clear return-to-work plan from day one. Your worker's certificate specifies what they can do, not just what they can't.
$0 Cost to Employer
All consultations are billed directly to the insurer at SIRA-gazetted rates. No cost to the employer or the injured worker.
Case Conferencing
Your doctor can participate in case conferences with the insurer, rehab provider, and your WHS team — billed at SIRA rates.
Telehealth Convenience
No clinic visits needed. Your worker consults from home. No additional time off work for travel to appointments.
How It Works for Employers
Worker is Injured
An employee reports a workplace injury. You direct them to Claims Doctor for a same-day medical assessment and Certificate of Capacity.
Same-Day Video Consultation
The worker books online or by phone and sees a doctor via video — the same day. The doctor assesses their injury, determines work capacity, and develops a return-to-work plan.
Certificate Issued Immediately
The Certificate of Capacity is completed during the call and sent digitally to the worker, your WHS team, and the insurer. You have compliant documentation and a clear RTW plan within hours of the injury.
Ongoing Certificate Reviews
Claims Doctor manages ongoing certificate reviews at the required intervals. Your worker sees the same doctor who understands their injury and your workplace — ensuring continuity of care.
Industries We Serve
- Construction & trades: High-risk worksites with frequent musculoskeletal and fall injuries
- Warehousing & logistics: Manual handling injuries, repetitive strain, heavy lifting
- Healthcare & aged care: Patient lifting injuries, needle stick, workplace violence, psychological injury
- Manufacturing: Machinery injuries, repetitive strain, chemical exposure
- Retail & hospitality: Slips and falls, burns, cuts, workplace violence
- Office & corporate: RSI, back pain, ergonomic injuries, work-from-home injuries, psychological injury
- Transport & delivery: Road accidents, vibration injuries, manual handling
Employer Partnership
Claims Doctor offers partnership arrangements for employers who want a dedicated injury assessment pathway for their workforce. Contact us to discuss how we can integrate with your existing injury management processes.
Phone: (02) 5503 5311 | Email: book@claimsdoctor.com.au
Employer? Refer an Injured Worker Today.
Same-day assessment. Certificate issued during the call. $0 cost.
Refer an Employee